Welcome to Our Service Department

At Rick Case Genesis Davie, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Extra Luxuries with Genesis Ownership

When you own a Genesis sedan or SUV, you have invested in one of the best values in the world of luxury transportation. A new Genesis from Rick Case Genesis Davie not only comes equipped with exceptional performance and safety features, but a Genesis purchase also comes with rewarding service and warranty features not available on other luxury vehicles at any price. Here in Q&A form are some Genesis ownership facts worth knowing about.

How Often Does My Genesis Luxury Vehicle Need an Oil Change?

Because your Genesis vehicle is a precision machine, you already know that regular maintenance is vital to the long-term health of your luxury SUV or sedan. For those who prefer conventional motor oil, the usual change frequency is still every 3,000 - 5,000 miles. Our Genesis service specialists typically recommend taking advantage of the higher quality of synthetic oil, which allows oil changes at longer intervals: about every 7,000 - 10,000 miles.

Ultimately, at Rick Case Genesis Davie, we believe the ideal maintenance schedule is one that's developed for you and your specific Genesis model. That's why we encourage you to discuss a maintenance plan with one of our service experts. We can talk about your particular style of driving and recommend a comprehensive service and maintenance strategy that will work well for you no matter where you drive around Davie or Pompano Beach, FL.

What Are the Most Common Repairs My Genesis Luxury Sedan or SUV Might Need?

The good news about Genesis repairs is they don't happen all that often. A good example of Genesis reliability is the evaluation done by the quality experts at J.D. Power. The organization gave the Genesis G70 a "predicted reliability" rating of 88 out of a possible 100, a score that J.D. Power says is "great." Some relatively minor repairs that can occur after significant mileage include new brake pads and rotors as well as refrigerant leaks.

What Kind of Preventative Maintenance is Needed for Genesis Luxury Cars?

We already mentioned the fundamental importance of regular oil changes, which are vital to eliminating dirt and grime from your oil while keeping your engine properly lubricated. It's also important for us to monitor and top off other critical fluids like transmission and brake fluids. Be sure to take advantage of the remarkable Complimentary Scheduled Maintenance provided with your new Genesis for the first three years or 36,000 miles.

Does Rick Case Genesis Davie Really Offer Complimentary Pickup and Drop-off Valet Service?

Yes, and once again, the Genesis Valet Service is available to you for the first three years or up to 36,000 miles of your new Genesis ownership. When your Genesis needs service, contact us to schedule it and arrange to have us pick up your vehicle at your home in Coral Springs, FL and return it. We can also bring a complimentary Genesis loaner to use while your car is being serviced.

Does My Genesis Actually Come with the Best New Luxury Car Warranty in America?

Once again the answer is "Yes." The Genesis warranty is unsurpassed in the entire industry. First it includes the amazing Genesis 10-year/100,000 mile powertrain warranty. It also includes the comprehensive five-year Genesis "bumper to bumper" new vehicle warranty. In addition, Genesis provides roadside assistance and concierge service that is simply unparalleled. Ask us for details.

Have a Helpful Conversation with One of Our Service Experts Soon

We invite you to schedule an appointment with a service specialist at Rick Case Genesis Davie in the near future. Whether you talk with him in-person or remotely, find out more about the extraordinary service and warranty support available to you as a Genesis owner at Rick Case Genesis Davie.


Rick Case Genesis Davie

3550 Weston Road
Directions Davie, FL 33331

  • Sales: 954-379-8820
  • Service: 954-379-8821
  • Parts: 954-379-8922


  • Monday 7:30AM - 6:00PM
  • Tuesday 7:30AM - 6:00PM
  • Wednesday 7:30AM - 6:00PM
  • Thursday 7:30AM - 6:00PM
  • Friday 7:30AM - 6:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed

Available Repair Services at our Service Center:

  • Oil Change
  • Brake Service
  • Battery Replacement
  • Filter Replacement
  • Tire Rotation
  • Wheel Alignment
  • Coolant Flush
  • Transmission Service
  • Spark Plug Replacement
  • Suspension Repair